A Pattern of Abuse and Intimidation
Kreditbee, an Indian fintech company that provides personal loans and other financial products to individuals, has been accused of harassing borrowers. A series of tweets by borrowers allege that Kreditbee’s collection agents have used threatening language, made false promises, and even visited borrowers’ homes and workplaces without their permission.
Kreditbee’s Response
Kreditbee has denied all of the allegations against it. The company has stated that its collection agents are trained to be respectful and professional, and that they adhere to all applicable laws and regulations.
In 2020, the Reserve Bank of India (RBI) fined Kreditbee ₹20 lakhs for violating its Fair Practices Code. The RBI found that Kreditbee had failed to disclose important information to its borrowers, such as the interest rate and the repayment schedule.
What Borrowers Can Do
If you are a Kreditbee borrower and you are being harassed, you have a number of options. You can:
- Contact Kreditbee and file a complaint: Kreditbee has a customer grievance redressal mechanism in place. You can file a complaint online or by calling the company’s customer service hotline.
- Contact the RBI: The RBI has a consumer protection cell that can investigate complaints against NBFCs. You can file a complaint online or by mail.
- Contact a consumer court: You can also file a complaint against Kreditbee with a consumer court.
It is important to note that these are just allegations, and Kreditbee has not been found guilty of any wrongdoing. However, the allegations are serious and warrant further investigation. Borrowers should be aware of the allegations and take steps to protect themselves.
Here are some tips for Kreditbee borrowers:
- Read the terms and conditions of your loan carefully before you sign it.
- Make sure you understand the interest rate, repayment schedule, and fees associated with your loan.
- Keep all of your loan documents in a safe place.
- If you are having trouble repaying your loan, contact Kreditbee immediately.
- Do not communicate with Kreditbee’s collection agents if you feel threatened or harassed.
References
- Tweet by Anant Jain: https://twitter.com/anantjain77777?lang=gl
- Tweet by SK LPG: https://twitter.com/kreditbee?lang=en
- Tweet by Karan Kalra: https://twitter.com/dr_karankalra?lang=en
Please note that these tweets are just a few examples of the many allegations that have been made against Kreditbee. There is a wealth of information available online about Kreditbee’s alleged harassment of borrowers.
Note: It has been verified that Kreditbee asks for a relatives “Reference” and a friend “Reference” when applying for a loan.
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