Kreditbee, a Non-Banking Financial Company (NBFC), is facing renewed criticism as customers continue to report distressing encounters with its collection agents. Despite previous coverage by Chhattisgarh Samachar exposing Kreditbee’s controversial debt collection methods, customers assert that the questionable practices persist.
Chhattisgarh Samachar had earlier brought to light Kreditbee’s problematic debt recovery strategies, revealing instances where customers were subjected to threats of police complaints and harassment of family members. Despite media scrutiny, Kreditbee seems to have taken no substantial measures to address these concerns, leaving customers frustrated.
In response to the ongoing issues, affected customers are now resorting to the Reserve Bank of India (RBI) complaint portal, available at https://rbi.org.in/Scripts/Complaints.aspx, to formally register their grievances. The portal serves as a vital platform for individuals to report any unethical practices by financial institutions.
Complainants describe Kreditbee’s debt recovery tactics as including threatening SMS messages, warnings of police involvement, and attempts to contact reference numbers or family members. Shockingly, there have been reports of Kreditbee’s collection agents visiting customers’ homes, creating distress and intensifying pressure on individuals to settle outstanding dues.
The persistence of these complaints raises serious questions not only about Kreditbee’s ethical standards but also potential violations of consumer rights. Should these allegations be substantiated, it may prompt regulatory action by the RBI against the NBFC.
Chhattisgarh Samachar remains committed to closely monitoring developments in this ongoing saga and providing timely updates. Meanwhile, affected customers are strongly encouraged to use the RBI complaint portal to document their experiences, seeking resolution for the alleged harassment by Kreditbee’s collection agents.
Current Statement by Kreditbee stands as follows ” we would like to inform you that we do not follow such practices. Please be assured that we do not have access to your contact list and do not reach out to anyone from our users’ contact lists. We have forwarded your issue to the concerned team.“
When applying for a loan KREDITBEE does requests and takes access to your phone contact.
